FAQ


No, we do not demand the registration. However, if you register on our service, you will automatically become the participant of the cumulative discount program and the referral program.

You should choose the exchange direction and fill in an exchange order. Click Exchange button and follow the instructions available on the confirmation panel of the exchange request. If you have any questions during the exchange process, please, contact the operator via online help.

While making an order you will receive careful instructions explaining what kind of payment purpose should be specified when making a payment. If this note is not specified, we reserve the right to return the amount to the requisite details you specified in the order. The procedure can take up to 72 Hours. All fees are charged are laid on the client.

Yes. We have a pretty clear and transparent affiliate program which can bring you good earnings. You will find the detailed information here.

Yes. We have a discount system for our registed members - which can bring you good earnings. You will find the detailed information here.

Bitcoin exchange operations occur only after receiving at least 1 confirmation from the system. Ethereum exchange ones occur only after receiving at least 2 confirmations from the system.

Please go to the Verification page and submit a photocopy of your Passport or National ID. For proof of address please upload a recent copy (not older than 3 months) of a utility bill (such as electricity bill, internet, gas, etc.) or bank statement with your name and address on it.

Currently you can make an exchange of the following currencies :Perfect Money, Payeer, Paypal, Bitcoin, Ethereum, Indian Rupees (INR) and etc.

Please go to the Support page to contact us or send your message to our support email: support@mptxchange.com

Please inform us. Thank you for your cooperation.

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